Support
Need help with SonaKit? Check the frequently asked questions below or reach out to us directly.
Contact Us
Have a question or need help? Fill out the form below and we'll get back to you within 24 hours.
Frequently Asked Questions
What do I get in a kit?
Each kit includes an intro, outro, transition sounds, and background music — all AI-generated to match your channel's vibe. Streamer packs also include alert sounds. Every asset comes in multiple variations so you can pick your favorite.
How long does generation take?
About 2 minutes. You'll see a progress indicator on your dashboard while your kit is being generated.
Can I use these commercially?
Yes. Every kit comes with a commercial license. Use the audio in your YouTube videos, Twitch streams, podcasts — wherever you create. The license is included in your download ZIP.
What if I don't like the result?
You can regenerate individual asset groups for $2 each. Each regeneration gives you a fresh set of variations. You can navigate between versions to compare and pick the one you like best.
What format are the files?
All audio assets are delivered as high-quality MP3 files. Drop them straight into OBS, your video editor, or any podcast tool.
How do I download my kit?
Go to your Dashboard, open the kit, and click the download button. You'll get a ZIP file containing all your audio assets and the license file. You can also download individual assets from the kit detail page.
Something isn't working. What should I do?
Try the following:
- Make sure you're signed in to your account.
- Try refreshing the page or clearing your browser cache.
- If your kit is stuck generating, wait a few minutes — it should complete shortly.
- If the issue persists, use the contact form above and describe what you're seeing.